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2011 March
Share your own new portfolio

- March 30, 2011
- Improvements, Projects
- 3 Comments
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Try it now!

- March 30, 2011
- Professional look
- 3 Comments
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Our new project

- March 22, 2011
- Projects
- 3 Comments
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Contingent Labor Management in 2011
- March 21, 2011
- Uncategorized
- No Comments
Last year’s Contingent Labor Management research study, which delved into the various subsets of the modern contingent labor umbrella, was considered an evolutionary series of data findings that supported the notion of the contingent workforce as a viable power within the typical organization. With 20% of the average company’s workforce considered contingent in some sense, the stage was set for organizations across the globe to leverage robust contingent workforce strategies and technology solutions.
I am pleased to announce that Aberdeen will be publishing my new Contingent Labor Management study at the end of April. As always, the data will be fueled the intentions and insights from all of you. I ask you to participate in the new survey.
The new study will be more focused around the management of services (and services procurement) and statement-of-work (SOW)-based labor. The new research report will also capture the benefits of leveraging Vendor Management Systems (VMS) and Managed Service Providers (MSP) in management of these crucial contingent labor subsets. I expect to unveil a fresh and unique take on the specific strategies, capabilities and efficiencies required for managing services and SOW-based temporary labor.
The new Contingent Labor Management 2011 research study will also deep-dive into the management of “classic” temporary labor (sourced through staffing agencies) and present new strategies for companies currently struggling with independent contractor compliance.
Participate in the survey, and please note that all survey respondents will receive a complimentary copy of the final report upon publication at the end of April.
Thanks,
Christopher
Contract Management – Procurement or Organization focus?
- March 17, 2011
- Uncategorized
- No Comments
Earlier this week I completed a Research brief called Bridging the eProcurement gap through Contract Management. My goal was to understand what organizations are doing with contract management from the perspective of eProcurement. Evident based on this cut of the eProcurement research, functionality of procurement contract management does not operate as a stand alone solution but more often in conjunction with other spend management solutions.
The findings essentially boil down to contract compliance with the unifying factor being contract and catalog data. For instance, 73% of the Best-In-Class organizations are using Contract Lifecycle Management (CLM) as compare to 45% of all others. 86% of Best-In-Class companies had Purchase Orders compliant with Contracts versus 51% for Industry Average and 36% for Laggards. 50% of Best-in-Class had compliance based with their electronic catalogs versus 30% for Industry Average and 21% for Laggards.
If we take a step back contract solutions there are generally two types. The first is what I like to call spend management “portfolio solutions” include key players in wider spend management including Ariba, Emptoris, Ketera, Perfect Commerce, Iasta, iValua as well as the main ERP plays such as Oracle and SAP that all have purchasing capabilities and catalog management tied somewhere in their solution sets. The other group of what I will call “pure plays” represents niche solutions like Upside Software, Selectica, and Mumboe that market their products on a more general aspect of contract management, not just procurement contracts. Every enterprise solution has its own starting point and raison d’être, but a majority represent SaaS solutions as opposed to on-premises.
Regardless of deployment type organizations are more likely to have enabled CLM in conjunction other solutions – 74% using eProcurement, 70% using Strategic Sourcing, 66% using Catalog Management, 67% using Spend Analytics/Visibility and 61% using Supplier Management. Perhaps part of the reason for such a high percentage of combined usage is that most “portfolio” spend management vendors offer contract management solution directly within their solutions, while CLM “pure plays” focus on integration with other solutions.
Yet with the availability of contract management becoming more pervasive, it is clear that small to mid-sized organizations (SMBs) will be picking up the adoption of contract management and may provide additional market expansion opportunities for solution providers from an install/subscription base. Moreover, understanding CLM within the wider context may provide some advantages and justifications for contract usage across the organizations, especially for those looking to increase ROI for their technology spend. For instance consider Ariba’s CLM solution strategy which in addition to procurement covers sales, employee agreements etc.
To maximize usage of a contract management solution, it may make sense to reach across the organization rather than take “siloed” solution approach based on business function area. The question is, does this wider strategy approach distract or dilute the focus on eProcurement based contract initiatives to other areas like Legal or Sales?
Referrals Lead; Social Media Thrives; Job Boards Survive as Hiring Source
- March 17, 2011
- Uncategorized
- No Comments
Job boards are far from dead. For the second consecutive year, internal transfers and promotions were the primary source of hire. A quarter of the companies that have a contingent workforce have no idea how big it is. More than half the companies use social media exclusively or as a significant part of their direct sourcing programs.
And finally, and least surprising of all, referrals continue to be the leading source of external hires.
These are among the highlights of the 10th annual Source of Hire study by CareerXroads. Released today, the study reports the results of a survey of 36 large, “well-branded” but anonymous U.S. companies who cumulatively employ 1.32 million workers and hired not quite 133,000 employees in 2010.
This is the 10th year that Gerry Crispin and Mark Mehler have conducted the survey to see where companies source their hires. As has been the case from the beginning in 2001, referrals from employees, vendors, alumni, customers, and other sources was the leading source of external hires. Last year, the surveyed companies reported 27.5 percent of their external hires came from referrals. The percentage has fluctuated only modestly over the years.
What is somewhat surprising about the referrals is that 51.7 percent of the responding companies said that up to 20 percent of their referral hires come from sources other than employees. On the other hand, 45 percent of the respondents said ALL their referral hires were recommended by employees.
As strong as that number continues to be, job boards in 2010 took a big leap into second place, with almost a quarter of all external hires being sourced there.Last year, 13.2 percent of external hires came from job boards, a percentage more in line with the historic data.
Monster and CareerBuilder were the leading suppliers of hires, with 88.9 percent of the responding companies reporting they made at least one hire from Monster alone. (The similar stat for CareerBuilder was 85.7 percent.)
In past years, corporate career sites occupied second place, as a source of external hires. However, Crispin and Mehler have regularly observed that candidates come to corporate sites often by clicking on job postings on job boards or search engines.
The current report makes the same point. “Career sites are critical but they are more likely to be the end point, not the beginning or middle,” write Crispin and Mehler. There’s a diagram in the report from Jobs2Web, which, they note, “helps to illustrate that the 18.8% hires attributed to company career sites very likely came from somewhere else.”
Getting a handle on the originating referral source is still a challenge for most companies in the survey. Two-thirds of them simply don’t track their search engine marketing or optimization efforts.
The picture is much the same when it comes to their social media efforts. Most companies are able to identify candidates sourced through LinkedIn, but half can’t when it comes to other social media sources, particularly Facebook and Twitter.
Nonetheless, 57.1 percent of the respondents reported that social media played an important part in their direct sourcing program. That was the percentage reporting they researched candidates on social networks. Asked to rank the impact of social media on various parts of their recruiting program, respondents said its influence was greatest on direct sourcing, college hiring, and on hiring from job boards.
The report contains dozens of other data points, including contingent worker hiring, RPO use, and talent community management. Even with the small number of companies reporting, the report is now a classic, identifying trends and offering pints of comparison for recruiters everywhere.
As Crispin and Mehler note, “The set of conclusions from our February, 2010 9th Annual SOH Report is still valid. The 2010 data presented here merely underlines the need to continue improving how we measure the interaction of multiple sources i.e. the channels of influence that result in a hire.”








